⚡-10⚡ Code: JEWELS

Shipments and deliveries

SHIPMENTS AND DELIVERIES

PRICE AND DELIVERY TIME
  • NATIONAL SHIPMENTS
  1. POST:

They have a delivery time of 3 to 6 maximum business days. Flat rate: 3,99 € / Urgent National 24-48 h: 7,28 € / Canary Islands, Ceuta and Melilla: 4,95 € (Candyfloss is not responsible for any expenses subject to customs, being this the responsibility of the client)

Through the following link, using the tracking number that we provide you once we have made the delivery of your package, you can consult at all times the evolution of it:

https://www.correos.es/ss/Satellite/site/aplicacion-localizador_envios-herramientas_y_apps/detalle_app-sidioma=es_ES

or by calling: 900400004.

  1. NACEX:
Shipments through the agency Nacex will have a delivery time of 2 / 4 working days. Its price is 6 €. This service is only available for peninsula.
  • No shipments are made on non-working days or holidays.
  • When we have sent your order, you will receive an email with the tracking information.
  1. FREE SHIPPING:

On orders over 60 €. Free shipping will be delivered with the courier service. The delivery time will be 3-6 working days.

IMPORTANT: In periods of promotions, discounts ... free shipping will not be active.

  • EUROPEAN UNION SHIPPING:

Orders outside the peninsula within the European Union will be delivered with the courier agency Correos. The delivery time is approximately 10 / 15 working days.

In case of any incident in the transport, the maximum delivery time could be extended to 35 working days. In this case, if the orders do not meet the deadline, due to an incident that occurred with the transport courier, Candyfloss Joyas is not responsible, since it will be an external error to us.

SHIPMENTS OUTSIDE THE EUROPEAN UNION

Candyfloss ships worldwide. The cost for shipments outside the European Union is 30 €.
The estimated delivery time depends on the region and the country and may take between 20 and 25 days.

In case of any incident in the transport, the maximum delivery time could be extended to 35 working days. In this case, if the orders do not meet the deadline, due to an incident that occurred with the transport courier, Candyfloss Joyas is not responsible, since it will be an external error to us.

TAXES AND FEES

All orders outside the EU and the Canary Islands, Ceuta, Melilla, Andorra and Gibraltar may be subject to additional fees and customs taxes. These fees are calculated by the customs authorities. Unfortunately, we do not have control over these rates and we can not establish what the cost will be, since each customs policy and fees vary by location.

A good idea is to contact your local customs office to check the updated rates before placing your order, and thus avoid unexpected costs.

At Candyfloss we do our best to include the necessary documentation and any other requirements from the local authorities for delivery at destination. For this reason, we may need some personal information (ID number, passport or driver's license) for international documentation.

For any questions, you can contact us through our e-mail: info@candyflossjoyas.com



INCIDENTS IN DELIVERY TIME


In terms of delivery times, Candyfloss is not responsible for: absence at home, incorrect addresses, restricted access to the delivery area, lack of time for delivery due to force majeure or local holidays ...
Shipments are not made on holidays or during weekends.

In times of festivity such as Christmas, sales, Valentine's Day ... Orders may take a little longer than usual.

In case of any incident in the transport, the maximum delivery time could be extended to 35 working days for the European Union and International and 20 working days in shipments in the Peninsula. In this case, if the orders do not meet the deadline, due to an incident that occurred with the transport courier, Candyfloss Joyas is not responsible, since it will be an external error to us.

CANDYFLOSS LEGAL NOTICE


Candyfloss is a jewelery and jewelery store, with exclusive and handcrafted designs.

According to the 34 / 2002 law of 11 of July, services of the information society and electronic commerce, the following data is provided:

Almudena Sánchez Caballero
C / Montemayor block 2-2D
14900-LUCENA (Córdoba)
NIF: 50612114Q
TLF: + 34 678192581